We are conveniently located right off AZ-51, in the heart of Central Phoenix, on 16th St. just north of Missouri at 5601 N 16th, Phoenix, AZ, 85020
The box office is open Monday – Friday 10 am – 2 pm * hours are subject to change due to performance schedules and holidays.
2 hours before every show for box office sales and will call. 1 hour before every Madison School Show.
Fees vary by show. All Shows incur a $5.00 – $7.00 fee, depending on performance, when purchased through the box office and vary by price when purchased through Ticketmaster.
All Madison School Shows do not incur any Box Office Fees, they do incur a small fee through Ticketmaster.
Your tickets will be available at will-call or pick-up from the box office during regular box office hours if purchased through the box office. If purchased online your tickets will be texted or emailed to you. If you would like to paper tickets, please call the box office. We will be happy to print them and have them ready at will call.
First, check to see if you can attend a different performance for the same show. If you still can’t attend, check to see if a friend or family member would like to attend. All sales are final. No refunds or exchanges unless a show is cancelled or rescheduled. Some refunds or exchanges are allowed on a case by case basis.
If a show is canceled you will automatically receive a refund. If a show is rescheduled, your ticket will be honored for the new date. If you can not attend the new date, please contact the box office for a refund or exchange to another performance of the same show.
If you can’t find the text or email that your ticket was sent in please contact the box office and we can resend your ticket through email or text. If you are still having difficulty, finding your ticket we can have your tickets waiting at will call. Please contact the box office at least 2 hours before your event if at all possible.
Yes, all persons, regardless of age, must have their own ticket. Some shows may have an altered policy. If you’re in doubt, please contact the box office at email@example.com
We provide free parking in our self-serve parking garage located next door and south of the theater. The parking garage has 375 spaces available with 4 levels